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WSQ Service Excellence Framework – Eagle Infotech Consultants
Eagle Infotech Consultants
150 Orchard Road #06-14
Orchard Plaza Singapore 238841

WSQ Service Excellence Framework

WSQ Service Excellence Framework

The Service Excellence Competency Framework provides a whole-of-company capability development roadmap for organisations embarking on their service excellence journey.

This framework is designed to help organizations create and define their desired service experiences through building organisational capabilities for innovation and productivity. It also aims to professionalise service careers through an embedded Workforce Skills Qualifications (WSQ) pathway for career progression.

WSQ Service Excellence Framework

Service Professional (Level 1)