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(Sup level) Apply Emotional Competence to Manage Self and Team – Eagle Infotech Consultants
Eagle Infotech Consultants
150 Orchard Road #06-14
Orchard Plaza Singapore 238841

(Sup level) Apply Emotional Competence to Manage Self and Team

Course Duration:
16 hours

Course Reference Number
CRS-Q-0022804-ES

Funding Validity Period
Till  4 Jun 2019

Mode of Training
Classroom

WHO SHOULD ATTEND
This course is suitable for supervisors, individuals and all who need to apply Emotional Intelligence to promote a positive emotional climate at the workplace.

LEARNING OUTCOME
At the end of the programme, participants will be able to:
Understand and apply self awareness techniques and model Emotional Intelligence principles to facilitate understanding and management of self and others in a team and to cultivate a positive emotional climate at the workplace.

COURSE OUTLINE

  • Recognise own emotional states, the causes of those emotional states and its effects on own and team’s performance and interpersonal relationships at the workplace
  • Conduct self-reflection and gather feedback from team members to identify personal strengths and weaknesses for development of own Emotional Intelligence
  • Model behaviours that demonstrate application of Emotional Intelligence
  • Assess emotional states of team members and respond appropriately to emotional cues, taking into consideration the different cultures and background of team members
  • Demonstrate flexibility and adaptability in dealing with team members and making decisions, taking their emotions into account
  • Provide opportunities for team members to express their thoughts and feelings and assist them in understanding the effects of their behaviour and emotions on others at the workplace
  • Encourage team members to develop their own Emotional Intelligence to build positive relationships among one another to achieve team goals
  • Promote a positive emotional climate at the workplace

METHODOLOGY
Hands-on exercises, group discussions & presentation, case studies, facilitation & sharing.

Course Fees (Self-Sponsored)

Full Fee GST Nett Fee after Funding (Incl. GST)
MCES Normal WTS
$420 $29.40 $71.40 $177.40 $50.40

MCES: Singaporean age 40 and above
Normal: Singaporean/PR age 21 and above
WTS: Singaporean age 35 and above and earning  $2,000 or below per month