Course Reference Number
Funding Validity Period
Till 30 Jan 2021
Mode of Training
This unit covers the skills and knowledge to equip service professionals with the right grooming and professional image required for building confidence and projecting a positive image. It also involves equipping them with a positive and customer-oriented mindset to impress and wow their customers in their day-to-day engagement.
On completion of this module, learners will be able to:
This course is relevant to frontline or customer service staff who :
Mode of Delivery
A variety of teaching methodologies will be used to facilitate and enhance learning besides lectures, such as individual/group discussions, presentations and role plays.
|Full Fee||GST||Nett Fee after Funding (Incl. GST)|
MCES: Singaporean age 40 and above Normal: Singaporean/PR age 21 and above WTS: Singaporean age 35 and above and earning $2,000 or below per month